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HCatalunyaExpress20.3518

FAQ's

Where is Hotel Catalunya Express located?

Hotel Catalunya Express is located at C/ General Contreras 16, 43004 Tarragona, just a few minutes' walk from the train station and the city centre.

What is the hotel's contact phone number?

+34 977 219 119.

What is the email address for reservations or enquiries?

reservas@hcatalunyaexpress.com.

How can I book directly with the hotel?

You can book through the official website and enjoy exclusive promotions.

Is breakfast included when booking through the official website?

Yes, book directly through the official website and enjoy complimentary breakfast.

Does the hotel offer a discounted web rate?

Yes, the hotel offers a Web Rate with the best online price.

Do you offer discounts for long stays?

Yes, exclusive discounts are available for stays of more than five nights.

Do you offer special rates for companies?

Yes, the hotel offers special conditions and benefits for corporate clients.

Do you offer a non-refundable rate?

Yes, a discounted non-refundable rate is available.

What time is check-in?

Check-in starts at 3:00 PM.

What time is check-out?

Check-out is until 11:00 AM.

Is the reception open 24 hours a day?

Yes, the hotel has a 24-hour reception.

What room types are available?

The hotel offers single, double, triple, family triple, and family quadruple rooms.

Do the rooms have air conditioning?

Yes, all rooms are equipped with air conditioning.

Do the rooms have heating?

Yes, all rooms have heating.

Is Wi-Fi available in the rooms and throughout the hotel?

Yes, free Wi-Fi is available in the rooms.

Do the rooms include a TV?

Yes, all rooms feature a flat-screen TV.

Do the rooms have a private bathroom?

Yes, all rooms have a private bathroom with a walk-in shower.

Are toiletries and a hairdryer provided?

Yes, complimentary toiletries and a hairdryer are provided.

Is housekeeping provided daily?

Yes, housekeeping service is provided daily.

Can I request a baby cot?

Yes, baby cots are available upon request.

Do you offer a continental breakfast?

Yes, the hotel serves a continental breakfast buffet with fresh, high-quality products.

What are the breakfast hours?

Breakfast is served from 7:00 AM to 10:30 AM.

Do you offer gluten-free or plant-based milk options?

Yes, gluten-free breakfast options and plant-based or lactose-free milk are available upon prior request.

Does the hotel have parking?

The hotel offers a special rate at the nearest car park, located 100 metres away. Parking cannot be reserved in advance, and the maximum vehicle height is 1.95 m.

Can I reserve a parking space in advance?

No, parking spaces cannot be reserved in advance. Please check availability with the reception upon arrival.

Are pets allowed?

Pets are accepted upon request. Please contact the reception.

Is there a lift in the building?

The hotel has a freight lift for transporting luggage.

Is luggage storage available?

Yes, luggage storage is available exclusively for hotel guests.

Do you accept credit card payments?

Yes, credit card payments are accepted.

Can you issue invoices for business stays?

Yes, invoices can be issued for your stay.

Do you have meeting or event rooms?

Yes, the hotel has two meeting rooms: one for up to 12 people and another for up to 30 people (available from 11:30 AM).

Can I organise a meeting or event at the hotel?

Yes, the hotel has meeting rooms. Please contact the reception for availability and rates.

Do you offer special conditions for groups and companies?

Yes, special conditions are available for companies and groups. Please contact the reservations department.

How far are the beaches from the hotel?

The beaches are just a short walk from the hotel and can be reached in a few minutes on foot.

How far is the Tarragona Conference Centre?

The hotel is just a few minutes' walk from the Tarragona Conference Centre.

How far is Tarragona Cathedral?

The cathedral is approximately 1.1 km from the hotel on foot.

Which airports serve Tarragona and how far are they?

Josep Tarradellas Barcelona-El Prat Airport is approximately 85 km away, and Reus Airport is approximately 11 km away.

Is public transport nearby and how do I get there by train?

Tarragona train station is just a short walk from the hotel and offers excellent rail and taxi connections.

Does the hotel have a tourism registration number?

Yes, the hotel's tourism registration number is HT-000774.

How can I modify or cancel an existing reservation?

Please contact the reception or the booking channel you used to make your reservation.

Do you offer rates with and without breakfast?

Yes, rates with breakfast included are available, as well as room-only options such as the non-refundable rate.

Can I request a late check-out?

Availability may vary depending on the season. Please confirm with the hotel.

Can I request an early check-in?

Availability may vary depending on the season. Please confirm with the hotel.

Does the hotel provide recommendations and activities in Tarragona?

Yes, the hotel offers recommendations and suggested routes to help you discover Tarragona and its surroundings.

Is the hotel a good choice for guests arriving by train?

Yes, the hotel is ideally located next to the train station, making it very convenient for rail travellers.

Do you guarantee the best price when booking through the official website?

Yes, the hotel promotes the best available rate on its official website. Please check the booking conditions.

Are gluten-free breakfast options available?

Yes, gluten-free breakfast is available upon prior request.

Can children stay at the hotel, and what family options are available?

Yes, the hotel offers family rooms (family triple and family quadruple) as well as baby cots upon request.

Is the hotel suitable for business travellers?

Yes, the hotel offers free Wi-Fi and meeting rooms for business events and training sessions.